Digital transformation refers to the process that allows companies to integrate all available digital technologies into their activities.
These technologies are intended to improve many things within companies and together they allow them to continue their growth. We are always looking to sell better, to better meet customer needs and above all to deliver the right information at the right time.
Nowadays, companies are faced with the proliferation of content. Files, website, invoices, customer data, messages… All this information is only growing, has heterogeneous structures, comes from different channels and can relate to several services. These properties make their management very difficult at the level of a company. Faced with this complexity, it is necessary to implement a global strategy to make the best use of this data. This is what ECM, or Enterprise Content Management, is trying to solve.
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